Thank you Diana,
We appreciate the great communication and updates from you, keeping us informed along the way 🙂
Hannes and George provided us with an excellent customer service from the day the whole project started. Both are hard working, good team players and leaders with good listening skills. Hannes started the sales process and George kept us up to date with all the project work that was happening behind the scenes. I must also give credit to Hayley, Pragma’s designer, who helped us pick the right colours and products. They all are a great team! My recommendation is Pragma Homes should be proud of you. You are just amazing!
We had looked into Pragma Homes previously and loved the style and affordable pricing. We are extremely happy with our new home and really love the finished product. Both George and Hannes are easy to deal with and talk to. They looked into anything we asked questions on and came back to us quickly.
Hannes was very helpful as a representative of Pragma Homes right from our first inquiry on trademe. He provided all the information over email and then we chatted over the phone before making time to meet him and when we viewed the property plans and decided to proceed all within a day as we drove down from Auckland.
Being a new build, there is always uncertainty with timing and also given the Covid lockdowns. Hannes was always very responsive to our questions on updates be it via text or email and always reassuring which made us feel good about the progress but also honest about where delays could be whilst still making sure that all is on track and that Pragma are accountable to the deadlines and milestones that they have planned to deliver. He was patient with the questions we had but also very personable and related to us in a very easy and comfortable manner. This was very appreciated and made the whole process much more stress free.
We would absolutely recommend Pragma Homes, not only due to the lovely home we have on completion, but also for the professionalism, efficiency and manner in which our experience was through Hannes, with dealing with uncertainty and any feedback or changes we required. Hannes was very quick to get us contacts for blinds and a heat pump given we were not able to come to do this in lockdown and he did this very effortlessly and within a day of us asking.
As Auckland was in lockdown and the property was already settled when we could come to Hamilton, we also appreciated Hannes taking the time to come and do a walk through with us and wait to see if we had any queries which given we had already settled and property agents had done an inspection he did not have to take the time to do. This summarises our experience of Hannes and how caring and simply a general good person he is to give people and customers the best experience. We wish him and Pragma Homes all the very best and would wholeheartedly recommend them.
Thank you so much Hannes for all your help over the past 12 months in the period of time since first discussing with you the option to purchase a new home in Pragma Rise and now having moved in to such a beautiful new home. In recent months George has joined the team and both of you have shown utmost professionalism in your help and assistance to me. It was real pleasure to deal with you. I definitely will be recommending Pragma Homes to my friends and will have no hesitation in getting them to contact you. Thank you once again!
Just want to say thank you so much for all your help!
We are so grateful for all the hardwork that you’ve done for us to find our dream home:) You completely exceeded our expectations, and we are just amazed of your knowledge and experience in your field. You’ve done such an excellent job!
We are endlessly grateful to have you as our agent and couldn’t be happier with the way everything worked out:) Thanks again Hannes!
Thought I would just drop you a line, to say thanks Hannes for going the extra mile for me to ensure you & your team got everything completed, within my tight deadlines.
Selling & buying properties and then shifting from one city to another can be a very stressful event, so I do sincerely appreciate you making yourself available by keeping in constant contact and your dedication in managing to keep everything running smoothly.
Take care & I wish you well, regards Robyn
Hi my dear friend Hannes,
I and my whole family would like to say huge thanks for all you have done here. Without your help we even have not a chance to approach this wonderful house, and being a property sales consultant, your professional knowledge and more important your attitude it is rarely to see from someone else I think.
It’s been an honour to purchase the property with your help and definitely looking for another opportunity to do business with you again!
Very happy with purchase. Top-quality building within a great neighbourhood. Really professional service from Hannes. It was such a pleasure working with you. Thanks again 🙂
Thanks a lot for your help throughout this whole process, you have been so easy to work with and made everything a lot easier, I appreciate you making the final touches at the end in your own time.
Hannes, I would like to express my thanks to you and the team at Pragma for the fantastic experience we had in purchasing our new build. Everybody was helpful and a pleasure to work with from start to finish.
“Thank you so much for all you did for us in our journey to purchase our house. Your friendly support, advice, recommendations and encouragement really did give us hope we could get our own house.
Also thank you for putting up with all our random calls and questions as well as keeping us up to date on how the build was going. We could not have done this without you!”
“We are so delighted and amazed with our new property! So happy to see a beautifully completed home with fencing and a well-designed garden. Thank you to Diana for all the support that was given throughout this process – viewing house plans, sale and purchase agreement, to settlement. All complete during lockdown alert levels.”
“Very fruitful to deal with Pragma Homes. Our expectations are Pragma’s priorities! Fully complete home and ready to move in on settlement. Very clean, tidy and beautiful landscaping. Thank you Hannes and team for your politeness, patience and great communication through out the deal. I am so thankful to work with you. I appreciate the time you spent on it. Looking forward to working with you again!”
“We are enjoying our place in Rotokauri very much. It is quite simply a little piece of heaven. Our experience of your company has been an extremely positive one. Hannes – and the team at Pragma Homes – were very responsive to all our requirements and our many queries. Hannes dealt efficiently and very professionally with every step of our purchase. We would have no hesitation in highly recommending Pragma Homes to others – when the opportunity arises. Many thanks for your help and guidance with our house purchase!
Please accept our sincere thanks for all you have done to make our dream become a reality.”
“Diana, it was really nice dealing with you. We were looking for our own house from more than two years. Sometimes the deal did not go well, sometimes we did not like the property. So many things like this happened in these two years. Then we met you. It was my wife who contacted you guys and you said you will let her know after asking Sanjil. All this happened before lockdown and then Covid19 happened. All of a sudden everything kind of stopped where it was.
You gave us the address and documents. We said yes straight away. And after almost one month we are in our own house. Things get delayed but it’s the end that matters. And we are really happy now. Thanks to you Diana.”
“We wanted to thank you for an outstanding experience with Pragma Homes. Planning for our first home – we were unsure of what to expect and apprehensive for the project. The whole journey was stress-free and everything we could have hoped for. You and your team treated us with respect and helped us walk through this journey. From our initial meeting – to finding the perfect package – through to construction up to the smallest details. All our questions and concerns were addressed immediately. We felt that our satisfaction and needs are the first priority. The house was finished ahead of time and we were in contact for all the updates and progress.
It was truly a great experience. On behalf of my family – thank you Hannes and Pragma Homes. We look forward to working with you again.”
“It has been an absolute pleasure working with Hannes. He is a true professional with a positive attitude. Unbelievable experience that we made the agreement just few hours before L04 covid lock down in NZ. It was a very quick decision such as securing groceries for the lock down. He is very personable. Hannes made sure that we knew about all the details, helped us even for little things like giving print outs, recommending lawyers etc since it was a complete lock down with no access for any kind of service but never pressured us to use someone he knew. After researching out options, we went with his contact and were not disappointed. We had great communication and consistent feedback through out. We would highly recommend him to anyone looking to buy a property.”
“We would like to thank you for the support you provided us throughout the whole process. You were easily accessible, helpful and communicative at every step.
Diana, you answered all our questions with a smile on your face. Thanks once again, it would never have been easy without you. Your support made everything look simple.”
“Thank you to you Diana for making our dream of becoming home owners a reality. You have been absolutely AMAZING! You have made what seemed impossible, possible, and we will forever be grateful. You have been a great blessing in our lives. Thank you to the Pragma Homes team for building this amazing home for our family. It’s been a long journey, but totally worth it!”
“Bridgette, Isaac and I would like to convey our heartfelt thanks to Hannes over the purchase of our new property built by Pragma Homes. This is our first investment property investment and we are absolutely delighted with the result!
From the moment we walked into the showroom you have been knowledgeable, informative and clear on the different build options that were available – and it was brilliant to be involved in the process from day one. The timeline of the build exceeded our expectations with the updates, feedback and patience that we received from you were first rate – and this is a credit to you Hannes.
Bridgette and I also opted to go with the Pragma Property Management team who were also great to deal with and had a signed tenancy agreement a month prior to house completion – which was fabulous. Please pass on my thanks to the wider Pragma Homes team. Once again, thank you Hannes for your management of the build for our family.”
“Many thanks for the help and information on the Oderings site development, Diana. Pragma Homes appear to be at the top-end of professionalism and you gave me confidence to proceed into uncharted waters with over a million dollars. Having an in-house rental agent ticked another box. The winds of committee opinions finally sank this proposal, however the wind always changes. Once again, many thanks. My first and only port of call when the winds change next year.”
“Thank you very much Pragma Homes – especially to Hannes for our amazing new home! We also want to thank your fabulous team for your help getting us our dream home. Hannes is very reliable and represented the company with class. We are happy that he was our representative for our first home purchase. Thank you so much for the work you did on our deal together. It was a pleasure working with Pragma Homes!”